Frequently Asked Questions

Everything you need to know about our outdoor-ready apparel and gear.

What is your return policy for apparel?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Return shipping is free on all domestic orders.

How long does shipping typically take?

Standard shipping usually takes 3-5 business days. Expedited shipping options are available at checkout for those who need their gear sooner for their next adventure.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey to your doorstep.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your products covered by a warranty?

All GSI Outdoors products are backed by a limited lifetime warranty against manufacturing defects in materials and workmanship.